We recommend you install the latest service packs for the supported operating systems.
System Type: 64-bit Operating System, x64-based processor
Microsoft Windows 7 Professional (SP1 required)
Microsoft Windows 7 Enterprise (SP1 required)
Microsoft Windows 7 Ultimate (SP1 required)
Microsoft Windows 8.1 Professional
Microsoft Windows 8.1 Enterprise
Microsoft Windows 10 Professional
Microsoft Windows 10 Enterprise
We recommend that you update to the latest security key drivers (if a security key is fitted).
You may experience problems with the driver supplied by your graphics card manufacturer - check for the latest driver updates on the web site for your card.
The Simulator is registered during installation using Administrator Privileges. When the Simulator is run, a check is made to determine whether the correct version is currently registered. If it is not, it must be re-registered which is not possible if the user has limited permissions.
SQL Express 2014 has a memory limit of 1 GB and a Database size limit of 10 GB. Performance issues may arise if the database is near this limit. To avoid these issues, if several job images are required, we recommend that they are not stored in the database. Job images can be extracted from the database using a command line option (tsadmin /ExtractJim) which will extract the job images to the ToolStore support folder, JobImages. Please ensure that the server has enough memory to handle the database, if it is not an Express version.
To make the most of background processing and multi-threading, we recommend a 64-bit operating system and 2GB RAM for each processor as a minimum.
Please ensure the latest WHQL certified driver that supports OpenGL 3.3 for the card is installed.
Note: Some older cards in the ranges above may no longer be supported. Please check the relevant supplier to see if an up to date driver is available for your operating system:
Other graphic cards may work, but are unsupported.
The ToolStore Server installer will install the following items if they are not already present on your system:
The Live Job Reports Server does not support Windows XP or Windows Server 2003; only 7 / 8 and Server 2008 up to 2016 are supported. The Live Job Reports client requires one of the following web browsers: